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The studio’s average bill grew by 30%

How a beauty studio offered clients an extra procedure at the right time after their visit.

Period:
1 month
+30%to the average bill
220bookings with an extra procedure
1 monthto get results

About the client

A manicure and cosmetology studio with two locations.

Task

Clients came for the same procedure and did not know about the studio’s other services. Administrators felt awkward offering them at the till.

Solution

Three weeks after the visit, the AI outreach agent wrote on behalf of the specialist and offered a procedure complementing the last one: care, paraffin, a hand massage. The AI sales rep picked a time and booked it.

Result

220 bookings with an extra procedure in a month; the average bill grew by 30%.

What changed in the work

  • A higher average bill

    The client buys more than she planned.

  • On behalf of the specialist

    The offer sounds like advice, not an ad.

  • On time

    The message arrives when it is time for the next visit.

  • Control

    All conversations are visible in the app, and you can step in at any time.

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