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AI Support Manager

Answers customers in Telegram 24/7, closes routine requests from your knowledge base and passes complex cases to the team with the full conversation history.

See pricing

Or ask our AI agent a question in Telegram — @Vlad_Altera_ai

AI
AI Support Manager · your companyAI agent · writes in Telegram on your behalf
AI
Customer · 23:14

How much is delivery to Cluj and when will you bring it?

AI Support Manager · 23:14

Delivery to Cluj is €25, 2–3 business days. Shall I place the order?

Non-standard question → passed to the team with the history

What the agent can do

  • A reply in seconds

    Customers don't wait until morning, and the support load doesn't grow with the flow of requests.

  • Routine questions

    Orders, terms, delivery, prices — the team doesn't waste time on the same conversations.

  • Only your knowledge base

    The agent doesn't make things up and honestly hands the question to a person when needed.

  • Handover to the team

    Complex cases go to a specialist with the full history, so the customer doesn't have to repeat themselves.

  • Full control

    All conversations are visible in the app, and the agent can be paused at any time.

How it works

  1. 01

    We connect your Telegram account

    The agent replies from your account, so nothing changes for your customers.

  2. 02

    You upload the knowledge base

    Services, terms, policies and answers to frequent questions. The agent answers strictly within them.

  3. 03

    The agent runs the conversations

    Resolves routine requests end to end and passes complex cases to the team.

  4. 04

    You control the process

    All conversations in the mobile app: you can join any conversation and hand it back to the agent.

All conversations in one window

Every support reply under control

Lead status, niche and the whole conversation are in the Logger dashboard. A manager joins the conversation in one click, and the agent hands it over with the history.

FAQ

What if the agent answers wrongly?

The agent answers only from your knowledge base. If the answer isn't there, it says so directly and hands the conversation to a manager with the full history.

Isn't this spam?

It depends on the task and the method you choose. In demand-capture scenarios the agent writes only to people who stated a request themselves. Messaging a collected database is cold outreach: Logger makes every message personal and keeps a safe pace, but you decide whom to write to and with what offer. Complying with your country's advertising and data laws is your responsibility.

Where is the data stored?

Contacts, conversations and databases are stored in the Logger cloud panel, accessible to your team. To compose a reply, the agent sends the message text to an AI model through your API key — you choose the model provider.

How much does it cost?

The Private licence is $249 a month; Business is from $400 a month when paid for 12 months (for 3 months it is $500 a month). Both include all 5 agents, 5 modules, the video course and the manual. Accounts, proxies and AI model tokens are paid separately; token usage depends on the setup — how many conversations the agents hold and which model you chose.

Do we need to set anything up ourselves?

Whichever suits you. You can set it up yourselves with the video course and written manual, or hand it to a targeting specialist-integrator who sets everything up turnkey and runs the system.

Will I get results if I just switch the system on?

No. The agents take over the routine, but results come from a person who works with Logger every day: reviews conversations, adds groups, improves prompts. Appoint a responsible employee or work with an integrator.

Will it work for my niche?

If your customers talk on Telegram — yes. Message our agent @Vlad_Altera_ai or book a consultation, and we'll show how it will work in your niche.

Logger licence

From $249 a month — all agents, modules and training

Set it up yourselves with the video course and manual, or hand it to a targeting specialist-integrator. Either way, you need a person who works with the system every day.

See pricing

Request

Let's discuss your task

Leave your details — a manager will contact you in Telegram within one business day and:

  • Show how Logger works in your niche
  • Will help choose a plan and how to launch: yourselves or with a targeting specialist
  • Answer questions about launch and security

By clicking the button, you agree to the privacy policy. No spam.

Book a consultation

Leave your details — a manager will contact you in Telegram and find a convenient time for a 30-minute Google Meet call.

By clicking the button, you agree to the privacy policy. No spam.