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An offer built on competitors’ weaknesses

How a law firm studied what clients complain about at competitors and built its offer on it.

27clients in a quarter
1 900competitor mentions
38%of complaints are about hidden fees

About the client

A law firm that guides clients through getting residency in Spain.

Task

The market is full of similar firms, and they all promise the same thing. The firm needed to find a way to stand out.

Solution

Parser collected 1,900 mentions of competing firms in 50 expat chats. The AI analyst showed the main complaints: hidden extra fees and slow replies. The firm launched a “fixed price and a lawyer’s reply within 24 hours” offer.

Result

27 clients for full support in a quarter after the new offer launched.

What changed in the work

  • An offer that stands out

    The firm promises what competitors lack.

  • Customers' words

    Complaint wording went into ads and the website.

  • A market map

    You can see which competitors promote themselves where.

  • Control

    All reports and samples are available in the app.

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