Every third stalled request came back
How a logistics company won back clients who got a quote and went silent.
- Niche:
- Logistics
About the client
A freight company operating between Poland and the Baltic states.
Task
Managers sent dozens of quotes a week, but more than half of the clients simply disappeared. There was no time to call everyone back.
Solution
After 3–7 days, the AI sales rep wrote to everyone who didn’t reply to a quote, found out why they paused and offered a solution: a groupage run, another date, a recalculation.
Result
34% of stalled requests came back; 18 shippers became regular clients.
What changed in the work
A second chance for a request
No quote is left without a follow-up.
Clear reasons
You can see why clients go silent: price, timing, a competitor.
No calls
A polite message instead of intrusive calling.
Control
All conversations are visible in the app, and you can step in at any time.
Logger licence
From $249 a month — all agents, modules and training
Set it up yourselves with the video course and manual, or hand it to a targeting specialist-integrator. Either way, you need a person who works with the system every day.
Request
Have a similar task?
Leave your details — a manager will contact you in Telegram within one business day and:
- Show how Logger works in your niche
- Will help choose a plan and how to launch: yourselves or with a targeting specialist
- Answer questions about launch and security