Twice as many clients made their first payment
How a fintech service brought twice as many new clients to their first payment.
- Niche:
- Fintech
- Task:
- Client onboarding
About the client
A fintech service that lets small businesses accept payments.
Task
Clients signed a contract, but half never started accepting payments: they got stuck on documents and terminal setup.
Solution
The AI support manager walked every new client through the setup steps, answered questions from the knowledge base and wrote first to anyone who stopped at some step.
Result
Twice as many clients made their first payment; average setup took 2 days.
What changed in the work
Faster to payment
The client starts bringing revenue in the first days.
You can see who is stuck
The agent itself writes to those who stopped.
A lighter load on support
Routine questions are closed without people.
Control
All conversations are visible in the app, and you can step in at any time.
Logger licence
From $249 a month — all agents, modules and training
Set it up yourselves with the video course and manual, or hand it to a targeting specialist-integrator. Either way, you need a person who works with the system every day.
Request
Have a similar task?
Leave your details — a manager will contact you in Telegram within one business day and:
- Show how Logger works in your niche
- Will help choose a plan and how to launch: yourselves or with a targeting specialist
- Answer questions about launch and security