Travellers choose trips in chats — help them choose you
Happy travellers rarely leave reviews, and the agency learns about problems from complaints in groups. Logger asks everyone after the trip how it went: it asks happy clients for a review and passes unhappy ones straight to a manager.
After the trip
Every traveller gets a reply
The agent collects ratings and separates happy and unhappy clients.
- Tour to Thailand · back home“Everything was great, the guide was super”Review left
- Tour to Vietnam · back home“The hotel didn’t match the description”To a manager
- Tour to Bali · back homeNo replyReminder
- Tour to Japan · back home“We want to go again in autumn”Repeat sale
How it works · Task «Collecting reviews»
Four steps from coming home to a review
- 01
Trigger
The traveller has returned from the trip.
- 02
AI Support Manager
Asks for a rating the next day.
- 03
Happy clients
Get a review link and an offer of the next tour.
- 04
Unhappy clients
Passed straight to a manager with the trip history.
Conversation example
A real conversation
The agent writes on behalf of your company and hands the result to the team. All conversations are visible in the Logger dashboard.
Olga, welcome back! How was the tour to Thailand? Please rate it from 1 to 5.
5! The guide was super, everything was great.
Thank you! Would you leave a few words on Google? It really helps. The link is below.
What you get
Results for your niche
More reviews
Reviews come not only from unhappy clients.
Problems are visible right away
The manager learns about them on the first day.
Repeat trips
Happy clients ask about the next tour.
Tasks
What else Logger does in this niche
The scenario above is one task. The same agents handle others too: choose where to start.
Scenario on this page
Collecting reviews
After a purchase, the agent asks how it went and asks for a review.
How the task works
New requests in groups
Demand capture
New requests in groups — a reply within a minute.
How the task works
The next purchase at the right moment
Upselling
We offer the next product to those who have already bought.
How the task worksCase studies
Case studies in this niche
Plus cases with tasks that suit this niche.
Other niches
Logger works in other niches too
Logger licence
From $249 a month — all agents, modules and training
Set it up yourselves with the video course and manual, or hand it to a targeting specialist-integrator. Either way, you need a person who works with the system every day.
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- Show how Logger works in your niche
- Will help choose a plan and how to launch: yourselves or with a targeting specialist
- Answer questions about launch and security